We are delighted that you have visited our website and thank you for your interest in our company, our products and our websites.

The protection of your privacy in using our websites is of the outmost importance to us. We therefore act in accordance with the current legal guidelines for personal data protection and data security. You will be informed on the following pages about the websites to which this data protection declaration applies, what kind of data we ascertain, process and use, your right of access to information and lots more. In order to answer your questions quickly and intelligibly, we have produced our data protection declaration in the form of a question and answer format.

This declaration applies to the use of websites (hereinafter designated, "saturn websites") provided by saturn petfood gmbh. This data protection declaration does not apply to other service providers that merely refer to the saturn websites via a link.

Personal data are individual pieces of information about personal or material relationships of a definite individual or a definable natural person. Personal data is, for example, your name, your address, your bank account, ID - or - telephone number, your vehicle licence's number, your e-mail address or IP number. Non-personal data on the hand are data that make it impossible to establish your true identity. Data in this category are, for example, information about your gender, which browser you use or which make of car you prefer.

Yes. You remain anonymous when using the saturn websites; so long as you do not voluntary provide us with personal data. The only exception to this principle is the temporary automatic establishment and storage of your IP-number. Further details below.

Yes. On each of your visit to our websites, we automatically ascertain information about the number assigned to your computer, which browser and which operating system you use and which websites you have looked at. The storage of such data is carried out in the so-called log files on the web server. In this case, your IP number is the only datum that represents personal data. In order to protect our computer systems from improper use, it is necessary to store the IP number of every single visitor for a temporary period of time. Should we have to use the log files beyond that, for example, for drawing up utility profiles, advertisement, market research or as required to design the lay out of our websites; then the IP numbers are made anonymous before hand. Otherwise the IP-numbers are deleted from the log files. This results in your remaining anonymous, even in the case of automatic establishment and temporary storage of your IP number.

Incidentally, we only ascertain, process or use your personal data when you have voluntarily provided them to us and they are beyond that, legally permissible, and you have given your permission. This usually happens if you have made a contract with us online or made an enquiry to us.

We only use the personal data you provide us with for known or agreed purposes, as a rule therefore, only for completing the contract made with you or for answering your enquiry.

Without consent, no. In order to foster our customer relationship with you, we have an interest here and there to use your personal data for advertisement and market research. But of course, we tell you about this first and request your expressed consent.

Passing on, sale or transmission of your personal data to third parties does not take place, unless this is necessary for completing the contract or you have expressly given your consent. For example, if you have placed on order, it may be necessary for us to pass on your address and details of the order to our suppliers.

Yes. You can withdraw your consent to the agreed use of your personal data at any time in the future. To do so, please consult the position named below.

As a rule we use the so-called session cookies on the saturn websites to store data for technical session control in your browser. These are not personal data and are deleted, at the latest, when you close your browser. Exceptionally, if we wish to store your personal data in a cookie, we request your express permission prior to doing so.

Although cookies are only then of legal data protection relevance if personal data are stored in them, many Internet users are basically sceptic about this small data package. We would therefore like to point out that you can protect yourself against the storage of cookies on your computer or you can look at the contents of the cookies. Current browsers provide various functions for this purpose; your browser will provide you with further information and instructions. For example, simply adjust your Internet browser so that it automatically blocks all cookies or warn you before a cookie is stored. However, we would like to point out that in the latter case, there might be a functional reduction in using the saturn websites and the websites of other service providers.

saturn undertakes technical and organizational security measures to protect your personal data from loss and misuse. Therefore, your personal data are stored in a secure company environment that is not accessible to the public. Should you wish to contact saturn by e-mail, we would point out that the confidentiality of the transmitted information is not guaranteed. The contents of e-mails - like postcards - can be read by third parties. We therefore recommend that you send us confidential information through the postal system.

Yes. We will be pleased tell you, if and what kind of personal information about your person are stored with us. Simply consult the position named below.

If you wish to have your data changed or erased, please consult the position named below. Basically, your personal data are erased by us as soon as the aim for which we originally stored your data has been achieved. We would however like to point out that under circumstances based on legal storing - and accounting obligations, we are not permitted to erase your data. In this case however, you have the right prohibit use of your data.

The striding technological development of the Internet and changes of rights and laws in data protection makes it necessary for us to change our data protection declaration from time to time to accommodate the new requirements. Please therefore observe the latest data protection declaration. This data protection declaration is as at 01/21/2003

If you wish to make use of your rights of information, have any questions about this data protection declaration or our data protection conduct in the Internet, please consult us at:

info.saturn@saturn-petfood.de